When Insight’s team initially reviewed the work done by Probert’s team in their preparation for a Microsoft 365 migration, it confirmed that correct practice was being followed. “We thought it quite good that what we had planned aligned with what they proposed, so that was a good level of assurance,” Probert confirms.
He says value is apparent in the depth of knowledge on offer from Insight’s seasoned consultants. “The advice and guidance we received meant nothing is left to chance. And we could ask questions at any time, including around which assets to retain on-premises, and which were suitable for a migration to Azure, which would work with a VPN, and which wouldn’t.”
Configuration issues can make or break migrations, he adds, and sure enough, with some people already using Teams and Yammer, the ‘formal’ migration meant their logins were compromised.
“But with Insight’s expertise on hand, what could have been a ‘user uprising’ was quickly resolved. This is one of those areas where, even if you know what the issue is, it can take days to find a solution on your own. With people on hand who work with Microsoft 365 all day every day, it’s solved in a matter of hours instead.”