The foundation for a remote workforce
The client contacted Insight and asked that we help build application “packages” for employee devices as they prepared to work remote for the foreseeable future. These packages would include updated software, security measures and VPN solutions.
The company didn’t have a secure VPN set up to support that size of a remote workforce.
Adapting to changing workplace needs
The client’s IT environment included around 225,000 laptops and desktops. While many of those devices were equipped with Microsoft Office 365 and didn’t need VPN access, there were about 90,000 that did.
Unfortunately, in the past, desktops hadn’t been equipped with VPN, since only company laptops were taken home by employees. As a result, the client was equipped to handle less than 15,000 users on its current VPN — this was typically only used to support workers when remote login was absolutely necessary, such as snow days or other weather-related incidents.
With COVID-19 causing an incredible surge in remote users , the company’s network needed to support closer to 90,000 logins.
Like most companies, this project represented a total departure from normal procedure. From the scope to the timeline, this was unprecedented and as such, presented some challenges.
This particular client is incredibly focused on ensuring process protocol across its organization. This made getting the necessary approvals from all levels of management very time-consuming.
Given the urgent nature of the project, the Insight team worked quickly and diplomatically to secure approvals so the project could proceed as soon as possible.
In less than a week and a half, Insight’s team was able to expand the client’s VPN environment to accommodate 90,000 users, as well as get software packages deployed to all devices. Our identity management specialist worked to quickly proof user profiles to ensure every employee had VPN access.
Now, the vast majority of the client’s global employees are able to stay connected at home without the company sacrificing productivity or security.
In less than a week and a half, Insight’s team was able to expand the client’s VPN environment to accommodate 90,000 users.